Important Patient Information Regarding Appointments at Our Office
Due to the COVID- 19 pandemic, we are taking further precautions to protect our patients and staff. Effective immediately, we are canceling all patient visits through Friday, April 10th. Please note that there are some visits that we consider essential or urgent. In these instances, someone from our staff will reach out to you via phone to confirm your appointment.
Please use the following 3 options to contact us to reschedule your appointment that is scheduled from now through Friday, April 10th:
- You may access your Patient Portal and send an appointment request. The web address is: totalskin.ema.md. You will log in as the patient in order to send the message. We will respond via the Patient Portal.
- You may also call our office at 205-933-0987.
- You may visit our website at totalskinandbeauty.com to send a message through our email system. Once on our website, please click contact us and leave your message there.
We plan to have extremely high call volumes in the coming days. Please attempt to use the other forms of communication with us if at all possible. When calling, you will also have an option to leave a message. We will return your call as soon as possible.
We are offering the option to complete your visit via a Telehealth visit if appropriate for your specific condition and approved by your insurance. Please reach out to us according to one of the methods listed above in order to schedule your Telehealth visit.
If you are requested to have an in-person visit with one of our providers, we ask that you not bring any additional family members or friends to your office visit unless they are a necessary care giver. Please limit your caregiver to 1 additional person. This includes surgery patients.
In order to assist our community with the burden to all healthcare facilities during this time, we ask that you contact our office first for any urgent dermatologic skin conditions prior to going to an emergency room or urgent care office. We will do our best to treat your urgent need and only direct you to those locations if absolutely necessary.
The Providers and staff at Total Skin & Beauty Dermatology Center appreciate the trust you place in us to care for your skin care needs. We encourage our patients to stay informed, practice social distancing, and assist our communities in getting through this time as safely as possible.
Jennifer Cork, CMPE